Posted: December 29, 2010

Part of the ABC’s of Couponing Guide

How do you get coupons to print?  Is it my printer, computer, the website, what is going wrong?  Help, I can’t get this coupon to print!

I’ve gotten all these emails from people reporting printing problems, so I thought I’d write a quick post about what appears to work best for me to get coupons to print from at-home printers:

  1. Before you even start, I’d set your printer settings to draft quality.  This is black and white and so it won’t use your color ink, and will use minimal amounts of black and white ink.  All stores I know of that accept internet printables, accept them in color or black and white. Go to “Control Panel“, click “Printers“, then right click your printer and choose “Printing Preferences.” Here you can change the quality to fast draft or quick printing.
  2. You must have a default printer selected for your computer, and it must be a real, paper-based printer, not a virtual fax machine or file printer or PDF creator.  To change your default printer: Control Panel>Printers>Right Click Default Printer>Choose Properties>Advanced tab.
  3. What browsers support printing coupons? Coupon printing is currently supported on Windows Operating Systems Vista, XP, 2000, and Windows 7 when used with Internet Explorer 6+, Firefox 1+, Netscape 8+, Chrome 2+, Opera 10+, Safari 2+ and most MSN and AOL browsers. If you are unable to print when using an MSN, AOL, or CompuServe browser, please try printing your coupons using Internet Explorer or Firefox. I use firefox.
  4. What if you can’t install the coupon printer from If you receive warnings or errors that an attempt to install and ActiveX control (Internet Explorer) or a plugin was blocked, or are asked for permission to install a program, you may need to change your browser’s security settings to allow installation of these types of controls.  Add to your list of trusted sites.
  5. Saving Ink: Once you get those coupons printed, keep an eye out as they come out of the printer.  Sometimes there are large ads printed after the coupon.  Click on “cancel” and stop the printing – your coupon has already printed, no need to waste ink on the ad at the bottom.
  6. What if it says I’ve already printed the coupon? Sometimes coupons will say you’ve already printed them, even if you haven’t.  This usually means they have reached their print limit and sadly there isn’t much you can do to print the coupon.

How to get coupons to print on a mac:

Overall, people have an easier time in Safari then on Firefox. Also: – Coupon printing is currently supported on Macintosh OSX 10.3 or higher when used with Safari 2+ and FireFox 2+. – Coupon printing is also supported on Macintosh when using Safari under OS X 10.3 and higher – Macs running OSX 10.4 (Tiger) or 10.5 (Leopard)

Here’s an email received:

Dear valued customer,

We are sorry you had trouble installing our coupon printing software. An installation issue occurs when you have successfully completed the installation, but our server is unable to communicate with your Coupon Printer. You might be running third-party software that is blocking communication with our servers, or disabling the browser plugin, or both. When this happens our site cannot detect your installation and you are prompted to download the installer every time you try to print coupons. To diagnose and fix this problem, check these possibilities…

For Mac OS X:

1) Have your browser plugins been disabled?

Check to see that your Coupons, Inc browser plug-in is enabled.

In Safari, click the Safari menu and select “Preferences”. Under the “Security” icon, make sure “Enable plug-ins” is checked.

In Firefox, click “Tools” and select “Add-ons”. Under the “Plugins” category, make sure “Coupons, Inc. Plugin” is enabled. If it has been disabled, you will be prompted to install continuously until it is.

– To test your printing ability (without hitting print limits on offers you want), visit:

2) If your browser plugins were already enabled, then try doing a fresh install of the Coupon Printer.

First uninstall the Coupon Printer by opening the Applications folder in your Macintosh HD. Locate the “Coupons” folder and run the uninstaller within. Once the uninstaller has completed, re-download the installer from the link provided below and run the installation again.

– To re-download the Coupon Printer installer, visit: and click on “Help Me Install”

3) Is this a browser-specific issue?

If neither of the above possibilities fixes the issue in your current browser, try using an alternative web browser. The Coupon Printer is compatible with Firefox and Safari on Mac; however, an environment-specific issue may cause one of these to stop working on your machine. If your problem is occurring on Firefox, then try printing from Safari.

Please address the possibilities described above and let us know if you were able to identify and solve the issue.

Thank you,

Mac Technical Services


I hope that helps you! Please leave a comment below if you have any other printing coupons tips!

This post is part of my in-depth training guide to couponing.

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  • Mommy B

    Thank you :)

  • Renee

    Thanks for all the great posts.

  • Heather Beville


  • Steph

    Awesome. thank you.

  • Charity Lyman

    I have trouble all the time getting my coupons to print. Thanks for the tips.

  • Oanh B

    This is great information. Thanks!

  • Carol Santora


  • Shar

    I have had countless issues printing coupons. Your post gives some great advice – I just wish I would have read this a year ago!!!!

  • Tyne

    I feel like I use sooo much ink! I guess the savings are totally worth it!

  • Tonya James

    Thanks for all the info and your hard work! I love CCD!

  • kristen

    Great step by step info. I have found that, if a printable is a Smart Source coupon, I always have issues with Chrome.

  • Nicole

    Thank you!!

  • Danielle

    I hate how alot of them have the add and will try that next time to see if I can get it not to print. Thank you

  • Shanna Bailes

    I always have to use Internet Explorer to print my coupons. I am not able to print them using Google Chrome.

  • Billie R

    I want to start couponing and print my own, I have a question about printing coupons though. When you print is it one coupon per sheet of paper or can you get them to print together if that makes sense?

  • Grace

    I recently printed coupons 50% the regular size so this uses half the paper and half the ink. I have not tried them yet, but I plan to next time I go shopping.

    • Amber

      Hi, did it work?

  • Maria

    I have a Mac. I currently use firefox to print coupons from the website. I there any option, any way i can change my printer to print it in black & white?? It prints in color and uses a lot of ink… I tried to find everywhere i could to change the preference to black and white but it doesn’t give me any option any where.. Help please!!! :-(

    • deidre

      Each printer is different…but yes black and white would save a ton of ink!

      • Amber

        I have a mac also and have done tons of research and still can not get my coupons to print in black and white, Maria did you have any luck figuring this out?

        • rebecca

          me too, so frustrating!

  • Tonya

    Thanks for the advice!

  • Catrina

    Thank you :)

  • Heather

    I don’t have a coupon tip, but I do have another question about printing coupons.  I’m wondering what the deal is with Target coupons.  I can not get my printer to print them.  The error I have that comes up is the system adminstrator rights.  Okay, so my husband has the rights on his login, however, I have tried it under his login and still can’t get it to print.  What else do you suggest I check.  I tried to ask at Target and all I got as an answer was to call their customer service.  Just wondering if you know something we don’t so I can print them.

  • Heather

    Hmmmmmmmm.  Since I never got any feedback on my questioned I started researching a bit more.  I answered my own question by searching some online blogs.  I found I was able to print Target coupons by downloading the Firefox browser.  Worked like a charm.  That has been the only site I had issues with so I was pretty confused.

    • I use firefox too and sometimes Chrome.

  • Sheri Siewierski

    I use Firefox and I can’t change my printer preferences to black and
    white etc. Just print background or not…portrait or landscape, shrink
    to size and margins…thats it. I tried searching on firefox web and
    can’t find anything. Only when things don’t print or are messed up. Can
    you help?? Thanks!!!!!!!

  • Missy Tucker

    I have tried several times to print coupons twice, also tried using another computer, is there something I need to do before I print twice? I’m not trying to print all of them twice, but I’m a family of 9 now and some of these coupons I could really use. Thanks

  • Amber

    Can you print “two pages per paper”? It prints two pages in one page. It saves a lot of paper, but the coupons are smaller than normal. Do stores still accept these?

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